An issue affecting access to the ORTEC SaaS platform via the web portal has arisen after updating to Google Chrome version 150.0.7871.47. The problem stems from the Chrome update and does not impact the platform itself. A fix is being tested for safe deployment. Users can use Microsoft Edge as a temporary workaround. Further updates will be provided by 16:00 CEST.
We are currently investigating an issue that may prevent some users from accessing the ORTEC SaaS platform through the web portal after updating Google Chrome to a recent version.
The issue appears to be related to a change in the latest Chrome update (version 150.0.7871.47) and does not affect the underlying platform or services. Our teams have identified a potential fix and are currently testing it to ensure it can be deployed safely and with minimal disruption.
We understand how important reliable access is and are working to resolve this as quickly as possible. In the meantime, users experiencing difficulties may be able to access the platform using Microsoft Edge as a workaround.
We apologise for any inconvenience and appreciate your patience while we work towards a resolution. Further updates will be provided today at 16:00 CEST latest.
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