Create a new request to swap a shift

If you want to ask a colleague to swap your shift for one of theirs, you can create a new request as follows:

1. Select Schedule.
2. (Optional) Select to toggle to the calendar view.
3. Navigate to the date on which you want to swap a shift.

   You can only create a swap request for a future shift.

4. Select the shift you want to swap.
5. Select REQUEST SWAP. A new window pops up.
6. SELECT WHICH SHIFT YOU WOULD LIKE TO SWAP: By default, the shift you selected in step 4 is selected. If you're assigned to multiple shifts on this date, you can alternatively select the one you want to swap.
7. WHAT DO YOU WANT TO DO WITH YOUR SHIFT?: By default, SWAP is already selected.

   For more information on how to give away a shift, see Create a new request to give away a shift.

8. SELECT A PREFERRED DATE: Select the date on which you prefer to work one of your colleague's shifts. This shift can be on the same or a different date than the one you want to swap. For the selected date, you get an overview of the following:
   • Your shifts for the selected day (if you're scheduled to work on this date).
   • A list of colleagues that are available to swap shifts with, ordered per shift type. If no colleagues are available, you get a message as shown in the following example:
     

   The availability of a colleague to swap shifts on a certain day, depends on the required qualifications and applicable labor rules.

9. Select SWAP next to the colleague that you want to swap with. A new window pops up with an overview of your request.
10. (Optional) Type a message to your colleague in REMARK.
11. Select REQUEST SWAP. The request is sent to your colleague for approval and its status becomes available in your Requests.

Your colleague can approve or reject your request. Depending on your organization's system configuration, further approval from your planner or manager is needed before the request is processed in your schedule.