FAQ & Troubleshooting

How to solve incorrect balance/remaining amount on an account or in a horizontal calculation? ORTEC Service Desk request: How do I submit one? ORTEC Service Desk request about BI-run failure ORTEC Service Desk request about functionality in ORTEC WS ORTEC Service Desk request about interfacing ORTEC Service Desk request about accounts or calculations ORTEC Service Desk request about slowness in ORTEC WS How do I update the employment conditions for the new year? How do I handle a warning about the license terms? What are horizontal calculations? Travel Distance Calculation Module: Deviating Travel Distances